The storm caused widespread power outages and have left many of you without heat and electricity. As the chairman of the state’s Public Utility Commission described it, an ice hurricane swept through our community with a brutal and unyielding force. Now, I feel like we’ve become a little desensitized to the word “unprecedented” over the past few years, but this storm truly was historic in so many ways. As a father with two children of my own, I have no doubt that there are many other parents who struggled caring for their families in these unfair and unbearable circumstances. The impact of this event has been profound, and I understand that many have suffered as a result. 12:45 p.m.Īustin City Manager Spencer Cronk apologizes for “shortcomings” in ice storm response.Ĭronk made the following remarks at Council Work Session on Tuesday morning: Deputy Director Richard McHale said, as of Tuesday, it had more than 13,000 service orders. with information on next steps.įULL STORY: Austin Resource Recovery has 13K+ debris requestsĪustin Resource Recovery is another department tasked with cleaning up debris. Once a shelter request is made with Austin 311, residents will receive a call back from City of Austin personnel between the hours of 7 a.m. Those who remain without power or can no longer afford to stay in a hotel and need a place to shower or sleep, dial 3-1-1 or 51 to request overnight stays with Austin 311.
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